Zach Sutliff

Review of Eau Claire Auto Exchange

Absolute worst place to buy a car in the area. We ...

Absolute worst place to buy a car in the area. We traded in our trailblazer for a 2007 Chrysler Sebring with 31k miles on it. We were very excited to get the Sebring with such low miles and the price was right. We were told that it was a deer hit that was totalled and bought on an insurance auction. When the dealership bought the car they replaced the radiator and tranny lines as well as the hood grill and front fenders. In less than a day the car broke down after we purchased it. We took it back into the dealership and they told us that it broke down because one of the new tranny lines that THEY REPLACED went bad. They replaced it. In less than 3 days after that we started having issues with the car overheating because the new radiator that THEY REPLACED wasn't working properly. I called the owner of the shop Dave, and I was pretty pissed because it seemed as if the only things wrong with the car were things that their mechanic did wrong in the first place. After explaining this to Dave, he promptly hung up on me for "insulting him" when I told him the problems we were having were the fault of his mechanic.

Long story short, DO NOT BUY A CAR FROM THIS PLACE. There is no customer service and the staff at this dealership are absolute morons.