My husband bought a New Year's Eve package, but we...

My husband bought a New Year's Eve package, but we did not receive our blanket and champagne until the next day. It was very disappointing, as it would have been helpful to have the blanket while watching the firework show. We also checked in after the check in time and our room was not ready. They did offer us a room on the sixth floor vs having to wait. We took this room, but is was extremely noisy with the bar noise and dogs next door. Overall it was very disappointing considering the cost.