Just transferred from TPG and so far it has been t...

Just transferred from TPG and so far it has been the worst experience. The call centre don't have any answers and could care less. They don't try and help at all and their service is at the mercy of Telstra technicians. Took over two weeks for a technician to come, they came to the wrong property so now I have to wait probably another two weeks for a technician to potentially not find my house again...

*UPDATE: have logged support ticket #19139918. First person I spoke to accused me of missing appointment even though I was home and had taken annual leave for this very appointment. Spoke to a second person on the phone who confirmed other customers had experienced similar experiences with technicians not showing up to appointments but claiming they had.