Airtricity refuses to refund my deposit back to my...

Airtricity refuses to refund my deposit back to my bank account. They have been manipulating the whole thing by telling me lies and after 4 chats with their agents, they told me that they will refund the deposit back as long as I give them a new meter reading and they will be able to give me my money after 10 working days. That answer was provided to me today after waiting already 20 days to get that money back! I just called at the customer service line and after waiting for 40 minutes to get an agent, she told me that I need to cancel my budget plan in order to get my refund. Something of course they didn't mention one year earlier when I was signing up as a new customer. I told her that I don't want to cancel my plan and she told me that then they cannot refund the money back to my bank account. I have uploaded the screenshots from my chats. I have only taken screenshots from 3 out of the 4 chats that I had with the customer service.
They are liars and manipulators and they will do anything to rip you off! If you are considering this company for electricity, please consider that you will only be charged more and more and they will try to treat you like you are stupid and you owe them!
Worst company ever!!! Worst customer experience ever!!!