I was in the market for a JEEP and they had the on...

I was in the market for a JEEP and they had the one I test drove. Prior to test driving it my car was appraised I had filled out the application. I initially was hesitate to do so but Daniel K. convinced me to. Then he pushed it off on my manager, Christian. Neither one called me back then I spoke with Robert who did the appraisal and told me that he would be getting backed to me shortly. It turned into me texting him that same day and then calling him the next day to find out the status. He started off by telling me they sent the Jeep to another dealership. I would not have known this If I had not called them back. The unprofessionalism of the SONIC Toyota dealership and the lack of communication says ALOT. They seem to forget that communication is key. Word of mouth can make your business go up or down. MY MONEY IS DISPENSABLE EVERYWHERE!