After living at a Waterton property for 2 years, a...

After living at a Waterton property for 2 years, and always being friendly to the office staff, when I terminated my lease and gave notice in person, I am now being billed for an additional months rent as the leasing agent claims no knowledge of the notice.

Additionally, the same leasing agent is now threatening to send my account to collections as he has been unable to help me find a payment option despite a range of suggestions on my part.

Make sure you email all correspondence and get it in writing before you leave, or they will descend like vultures.