The hotel is big and crowded. Although the hotel c...

The hotel is big and crowded. Although the hotel claim it to be 5* but I would rate it not more than 4*. The swimming pool is very small as compared to the size of the hotel and there is hardly any space to swim. The hotel maintenance seems to be very poor. In room bathrooms water temperature are not working properly and with little adjustments either you get too hot or too cold. We had changed room because of this and the other room had a similar problem. The rooms are not at all cleaned properly and are not maintained properly. I could see lots of ants running through the food complementary box.
The shoe shiner was not new in our room and it seems like it was used more than once. The iron was not working.
The breakfast buffet although had all the necessary things to eat and the food taste was also good but the variety was not there as it had to be a 5* buffet