Atrocious corporate & departmental behaviour (cust...

Atrocious corporate & departmental behaviour (customer service), of which we have never experienced over some 55 years both as provider & client (dispute matter: A02295238). Having worked for Bosch in Reutlingen, Germany in the mid 90's, then recommended the brand for decades, we are somewhat concerned at the quality assurance statements, as advertised in the media & beyond by Bosch, being grossly incorrect. e.g. "We are here to help, before and after you purchase.". Minus 10 stars.