Normally I give Woody Anderson Ford service Depart...

Normally I give Woody Anderson Ford service Department a 5 star without hesitation! This last service visit was less than great though. My service report said my tires were in need of replacement. That the tread report said the tread was worn. That seemed odd because I had just gotten BRAND NEW TIRES 2 weeks prior. They are SO BRAND NEW, that the small rubber extrusion 'hairs' are STILL visible. This tells me either the service department needs to fine tune their machines because the readings were horribly off, or they just did a copy/paste of a previous service, or the service tech is making huge mistakes. Then I get to the payment counter, and I am told my total is "X" amount. Again, I am on a service contract! So my charge should be ZERO. I am suppose to be getting CREDITS instead! So I have to wait, because the clerk is waiting for my service Rep to change something so I have a zero owed. So now I am questioning my service contract the entire way home from this visit. Are my remaining services the true correct number, because it appears there is a PROBLEM with pulling up the right account, and doing the right services! I am questioning my oil changes, my fluid checks, and the ONE THING I asked for them to fix, the passenger side seat-belt that ratchets TIGHT against passengers, is still doing the same. So it wasn't even looked at. Am I really getting truck saving, mechanical preservation services done? I never questioned these things before. Now I am very concerned.