Zina Grami

Review of Knightvest Management

Corporate office doesn't answer any calls in regar...

Corporate office doesn't answer any calls in regards to a billing complaint their general manager Moises Soto could not handle correctly.

Don't rent with them at any costs guys!!!

Review in regards to their property Meyer Forest in Houston, TX:

The most accurate way to describe dealing with the leasing staff and management team would be like delving into the pits of hell and being pulled out by your teeth.

To say their staff is incompetent would be a compliment. My car was towed because the property had conflicting signage posted across the back fences indicating it was visitor parking when actuality the property changed their parking policy and just decided not to remove the signs.

The assistant manager Alexus and general manger Moises walked the property and called to inform me due to the discrepancies and inconsistency in their policy and signage that I would be due a refund.
They asked for my receipt and "sent an invoice to corporate". My guess is the regional and district managers confronted Moises inadequacies, as he clearly did not do a property walk after the visitor parking policy change, so he decided not to issue the refund as to not lose the company any money or assert fault. I'm sure asserting this fault would have lead to numerous more complaints.

After admitting they were wrong, A MONTH LATER, Moises decides to email me saying they are no longer refunding me the tow charges.

Anyways, long story short I'm having to file in civil court because

PS: be prepared to call at least 35 times, CORPORATE level as well, before you get an answer :)