On Nov 27, 2017, I rented a medium helium tank for...

On Nov 27, 2017, I rented a medium helium tank for 95.93 to pick up on Dec 2, 2017 to be used Dec 3, 2017 for a baby shower. On Dec 2 I paid a 50.00 deposit, picked up tank and regulator. The purpose of the helium tank was to blow up over 100 balloons, to give the affect of bubbles for an Under The Sea Theme... Got to the venue to setup and we couldn't get the top off of the tank to put the regulator on. Couldn't use the helium tank. On Dec 4, 2017 took tank back and explained what happened. They didn't even give me an apology, then 2 men and a lady came outside and one man was able to get the top off which wasn't easy, and the other man made a remark to him you didn't eat your cheerios. He had the nerve to ask me if I still wanted to use it. Then he check to make sure helium was still in it and said it's Full.. I think they should have given me some of my money back!!!! U satisfied customer!