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I would give Coral Springs Auto Mall GMC less than 1 star if I could. I brought in my 2011 GMC Acadia for service because my AC was blowing hot on driver's side and normal on the passenger side. In addition, the driver's side window control (button that makes the windows go up and down) was working intermittently.

GMC Service Dept. charged me $150 to inspect the vehicle and assured me the fee would be credited to the repairs. Sounded fair. Everybody deserves to make money. After having my car for several hours they diagnosed the problem(s) and proceeded to hand me a $3000 bill with a laundry list of other issues they found; everything from break fluid, wipers, coolant service, fuel injection service, brakes, engine mount, etc.

I told them I just needed the AC fixed for now. They quoted me $501.91 for an AC Control Head. I Googled the part and found I could buy a brand new one from AC Delco for $131.00. I received it 2 days later and had it installed for $70 by a local car audio shop. SAVED $300. It took about 10 minutes if not less - NOT 2 HOURS time I was quoted). Unfortunately, it did not fix the AC issue I was having. My air was still blowing hot. So, I wasted $200 and found myself back on square one.

Frustrated, I Googled my issue and several YouTube videos pop up discussing the same hot/cold AC issue I was having. It turns out that the issue was not the AC control head but a part called the AC actuator. I drove back to Coral Springs Auto Mall /GMC and the same service guy said he had no idea as to why the mechanic recommended I replace a part that was not broken. He agreed that it was misdiagnosed. I was told by the mechanic that replacing the drivers side AC actuator was a BIG JOB that would require 2.5 hours labor. According to them, replacing the part required the entire dashboard to be pulled to gain access. I was quoted me $461.00 for parts and labor. However, I did a little research on Google and the total cost of the actuator from AC Delco was only $42.00 brand new.

The YouTube video showed you DO NOT have to remove the dash to get access to the driver's side AC actuator. Instead, there are 3 pins that hold a plastic cover just above the brake /gas peddle. They pop off very easy with pliers and there it is, the AC actuator. With 0% mechanical experience, I was able to change this part out in 10 minutes myself. 3 screws, 1 plug and I removed the part. My air is now blowing cold again and SAVED $419.00

In addition, I was quoted $299.04 for a driver's switch and $486.01 for a rear window regulator. Again, I purchase the window switch from AC Delco for $76.87 and had it installed for $40 at a garage by my work. All the windows now work perfectly. Did not need a rear window regulator to resolve my issue. SAVED $668.00

I WILL NEVER RECOMMEND ANYONE TO CORAL SPRINGS AUTO MALL. Based upon my experience, they simply cannot be trusted - NO INTEGRITY. We are a few months from getting a new car but they will never see my business. Just on these repairs alone, I saved roughly $1232.