Very disappointing! I will never recommend them to...

Very disappointing! I will never recommend them to anyone. I have actually purchased a Mazda from Jim Ellis in 2012 and was a loyal Mazda customer with two other Mazda s I had owned prior to that purchase. I drove the 2011 Mazda 3 until the engine blew for reasons unknown last week. I still held no negative ideas about Mazda as the car had 195,000 miles and I thought it must have been time. You would think with my Good credit score and great history with Mazda s I would have been treated much better. The sales man was aloof, he could tell I was ready to buy immediately and acted as he was doing me a favor. I filled out the credit application on Wednesday evening and he said he would call me back that night. Never heard from him. Then never heard from him all morning the next day, until 1pm after I had left multiple messages and sent a text. He said still waiting on the bank to get back to me, I ll call you back very soon. Nothing for hours I called, no answer, and no response from text. So I drove up to the dealership as it had been 24 hours since I gave my info. The salesman was sitting at his desk when I arrived, not busy with a customer or even on the phone. I asked him was there any news, he gave me the runaround and said he would call in the next hour. He did not call in an hour but did call almost two hours later saying he was still waiting on the bank. It was almost closing time for him so he said, as soon as I hear something I ll get right back to you. Didn t hear from him again until Friday after 12pm, through text saying sorry he can t help me. What a waste of time! I checked my credit report he checked one lender and I later found out that results from banks to dealerships is almost instantaneous. Maybe 30 mins tops. I have a special credit situation because of an ex 4 years ago so I understand that some lenders may deny a loan for me. But the dishonesty, no respect for my time, and no explanation of what my options could be, followed by an impersonal text for denial was beyond me. A car is a very large purchase for most people and to be treated that way was inexcusable. I found another dealership that magically had my credit and finance info for me in mins and an approval for a brand new car with a great APR and payment! I will never buy another vehicle from any Jim Ellis and will share this horror story to everyone I know. Shame for Mazda they lost a loyal customer of 15 years.