Kali Behlmer

Review of Colders Furniture/Kunzelmann E...

Shopped around a bit and just happened to find our...

Shopped around a bit and just happened to find our favorite style here, despite not having a great feeling about the place. Their "sales" can be a bit misleading- things are so marked up that it's practically 50% off at all times, and you could still end up overpaying for low-quality stuff, so make sure you research and compare. We ordered a matching loveseat and sofa for our new home. The loveseat came after a week and everything went well- the delivery was good and the loveseat was just what we were hoping for, and so far it has held up well. The sofa however, had some hiccups; We had been told the it would take about 4 weeks to arrive (even though it wasn't special order or anything) but we ended up getting calls that it would be delayed longer and longer, up to over 2 months from when we had ordered. At that point we decided to cancel the sofa order due to the frustration with the situation and needing to get another couch sooner because of family and holiday events. They were helpful and apologetic and refunded the sofa cost. I understand that delays can happen, but I wish we had been warned upfront that this could happen as it might have changed our decision making. If you decide to shop here, make sure you compare with other stores for price and quality, and ask lots of questions upfront to clarify details!