Our 1st night, May 30, was somewhat okay at room 4...

Our 1st night, May 30, was somewhat okay at room 4052 even though 1 bath towel was dirty, room service replace it. The worst is when we extend our stay and move to a different room. Thought Ill get a better treatment in using Highhonors account...but no..the receptionist place us to the one of the worst location where you can't see nothing but sorrounding with plants..that's room 4093. After spending time complaining, thr receptionist move us to room 4086. Better view but we have to ask missing items like drinking water, comb, shaver, creamer. But the worst was that the occupants on the other room were so noisy, TV on high volume, lot of people there. Unfortunately, we have to leave for awhile and spent sleepless night. We reported this matter to Daisy Ho who we thought can't do anything but reporting...Bad people on the Hotel...no wonder the rating will drop soon