M

Matt Reviews

3 years ago

Buyers beware. Terrible customer service. Dishones...

Buyers beware. Terrible customer service. Dishonest- Car was priced with features it didn t have. Avoid the frustration of this dealership.

Don t waste your time with Audi North Austin or Brandy (sales). Brandy was helpful at first but then stopped returning calls about basic questions. This happened repeatedly over the week we spoke.

I ll check on that and get back to you ... it was 3 days later when I followed up as the weekend approached.

I ll check with my sales manger call you back in 30 mins ...2 hour later after I called back.

I ll call you back in 5 minutes I promise ... turned out to be never and I gave up.

Brandy and Audi North Austin will completely waste your time with the old car dealership run around game ... or just poor customer service.

Bonus Shady Audi North Austin Car Dealership Facts:

The car listing on multiple sites across the internet was inflated with features the car obviously didn t have. Which I pointed out to them. They were fine overpricing the car with false information. A listing mistake or typo is one thing but posting multiple inaccurate and outright misleading features is inexcusable. This was beyond an incompetent mistake. What a completely unethical car dealership.

Don t waste your time with Audi North Austin... they will certainly waste yours.

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