Awful service. Went during work with a couple of m...

Awful service. Went during work with a couple of my colleagues for the first time. There were three men, they stuffed up my colleagues order and he was waiting close to 10mins for his latte, he repeated himself several time yet the men served those after him. Did not even apologise for making him wait and stuffing up his order. Extremely disappointed. Management needs to check their customer service skills before hiring. Like seriously, who would want to buy coffee at a place that has rude employees. Don't think i will come back here after this.