I had an HP that had a 4 bad sectors on the harddr...

I had an HP that had a 4 bad sectors on the harddrive and it took well over 3 MONTHS to get a call back! I paid $50 to see if they can do anything and they say they got into the computer. I get home and plug it in and it's even worse then it was before!! They will rob you and ruin your computer! If you're able to back your personal files up, do so before you give it to them!