Rukaiyah Abu Bakar

Review of hotel Serv. Turi. Beach Flor S...

Honest to Goodness Review from a very satisfied gu...

Honest to Goodness Review from a very satisfied guest- Rukaiyah Abu Bakar

This is our SECOND trip within a few weeks- mid October and end November 2013. This time we came with more people and our friends bringing their relatives. We extended an extra night instead the initial two nights because we were totally immersed and really soaked in the atmosphere enjoying the variety sea activities offered or just lazing around the swimming pool. Everything about the services were efficient from getting the taxi at the last decision to town and our needs were attended to pronto especially with the assistance of the Front Office Manager, Pak Zaenal who seems to troubleshoot our problems effortlessly and one of it was when we decided to change our return destination port last minute; he personally called the port and ensured his staff did the necessary changes. We also have no problem changing the room based on our needs at that moment and the very courteous staff were ever ready try within their capacity to accommodate to our every needs. Frankly, because of the sincere and efficient service that Pak Zaenal and the resort staffs rendered is one of the reason why we decided to return to Turi Beach the second time round :) Every one of the staff from front office to restaurant and maintainance were ever so helpful and polite.
A few suggestions for the management here:-
My only pet peeve for the hotel management to look into is to install electronic mosquito killer in the room especially for nights when i was awaken by insects bites.
It be good if there were more benches installed at the beachfront for guests to relax and a playground would be an added advantage for the little guests.
The balcony lighting could be brighter the current one is too dim.
Its a waste that the main (old?)swimming pool were left unmaintained for it could attract crowds looking at the size and space.
The current jetty snack bar would be great if its being transformed into a weekend only alfresco seafood restaurant. Perfect if that were to happen :)
Also to add icing on the cake a Spa like the award winning Holiday Inn Tea Tree Spa
(Highly Recommended) should be franchised to the hotel as the current T'Spa is not up to standard and service that is only mediocre and not worth the dollar spent.
Just a suggestion to add on to the almost perfect beach getaway near Singapore.
We are looking forward to our Third visit bringing our loved ones and recommending to acquaintances.