Regrettably, I have provided a two-star rating for...

Regrettably, I have provided a two-star rating for the Pyramids Park Resort Hotel. While it's likely to have been a vibrant resort at the time of construction some decades ago, the complex has fallen into disrepair with ineffective management.

Although the resort is officially rated five stars, a recent stay confirms it's closer to three stars. The service was consistently poor with long delays and often no service at all. Other than the buffet food in the main restaurant (and the exceptional service from the buffet's service manager and chefs), the food was sub-par. The whole resort smelled of cigarette smoke, despite having smoke-free areas.

The location is not ideal as there is no local infrastructure within walking distance such as shops, restaurants, sites etc.The location would be okay if the resort standard was higher.

With some care and attention, the Pyramids Park could be great again but fussy travellers may wish to consider other options to avoid disappointment.

I also left an item at the resort during one of my stays and was pleased with the honesty of staff when I received the item upon my return.