Our furnace quit working at10:00 pm on a Saturday ...

Our furnace quit working at10:00 pm on a Saturday night. I called Pronto and they said they would call to schedule the next morning.
They called a little after 7:00 am just like they said they would. Their service technician Jeff arrived even earlier than they said. He was very friendly and professional. He had our furnace running again in a half an hour. He very politely with no pressure told us that it was time for a new furnace.
Overall we had a wonderful experience with Pronto Heating and Air