Purchased electrical items that did not work..retu...

Purchased electrical items that did not work..returned with receipt but since I didn't bring back with original plastic bag with price tag,..they did not take items back.i told manager ( tamiko ) that clerk told me the night before ,that I only needed receipt and I can exchange for something else or get credit but manager refused anyway to help.
I told manager that policy is not clearly stated to all customers when buying items but also that they are packaging and selling items that don't work ...its like stealing from all consumers.
May I remind everyone that we donate items to places like this but their job it to make sure electrical items work and not mislead or defraud consumers.