Catherine Russo Review of Wake Forest Baptist Health
Professional, attentive, knowledgeable, caring sta...
Professional, attentive, knowledgeable, caring staff in each of the many different departments I have visited and for the multiple surgeries I have had here recently. Had inpatient stays in the new Cancer Center and was extremely pleased at how quickly the medications were dispensed from the pharmacy and into the nurses hands and into mine. I have stayed in many local hospitals and it sometimes took days before my medications were on schedule and by then it was time to leave! There is state of the art equipment, supplies and I took comfort in knowing that the departments worked well together in transitioning referrals and follow ups. A few things that really stood out besides the complete control of medications with the pharmacy I wanted to note. One was how well prepared the doctors were of your medical case by the time you saw them. They had it committed to memory with no flipping of charts or fumbling of dates. It was astounding to me how one doctor referenced facts from over 30 years ago in my medical history that became important in the diagnosis of my symptoms. The other is the meals. You are given a "Room Service" menu and are free to order your meals at YOUR convenience and order the items you want, within the constraints of the diet your doctor ordered. So when you call to order your meal, they assist you and the choices were endless. It was wonderful to eat fresh fruits and vegetables, ethnic foods, and comfort foods when you felt like eating. Even though it is a huge complex and more doctors and staff in hallways than patients and families, it doesn't feel too clinical, yet it was extremely clean. Worth the drive in my opinion for quality EVERYTHING regarding your health.
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