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Puh Che Co.

3 years ago

The time taken to sell my daughter "just a pair of...

The time taken to sell my daughter "just a pair of shoes" would have been different anywhere else. We probably would have been told to just look in a particular section and that would have been it. At your store the young lady who helped us was able to share her knowledge of running, tips for shoe sizing for sprinters, brought out all the shoes available in my daughter's size and had her try them all on to test each one for a little sprint up and down your hallway track.All that aside, her genuine interest and interpersonal skills came out while she spoke with my daughter the whole time (they even laughed about having similar school mascots), and that I believed changed the whole dynamic for my daughter. Instead of being "sold" a pair of shoes, your representative consulted with her and made her feel like a very valued customer. To my perspective, the young lady treated my middle school kid the way a serious professional athlete would have been treatedThank you Fleet Feet!WE WILL BE BACK IN THE FUTURE!

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