Riccardo Rossi

Review of NN Belgium

TERRIBLE TERRIBLE TERRIBLE experience with this In...

TERRIBLE TERRIBLE TERRIBLE experience with this Insurance company. I was suggested this Life Insurance by my broker Immotheker (another bad experience) when I contracted a mortgage. Having done early mortgage repayments each year since 2017 I had the right to a reduced premium. Every year I asked to recalculate my premium by sending diligently all the documentation required and they never answered to the mails, they never take actions when you call. Four years in a row that I get the same treatments, nobody answering your mail, nobody taking action, you just hit a rubber wall. It's a disgrace of a company run by incompetent people with ZERO attention to their customer.
Do NOT take Life Insurance with them. Shop elsewhere and stay well clear from them.