We stayed at this resort as a follow up trip to vi...

We stayed at this resort as a follow up trip to visiting their Spa on our last vacation last year. I had fairly high expectations based on that visit, but didn t have the same level of experience when we actually paid to stay for the night. I would rate the facilities and staff as high, but the value was pretty low. We visited the Spa again, which I would again rate high, but no other aspect of this resort impressed me for the cost of a room.
A main complaint on the price point of this stay was that despite the considerable amount we paid for the room and location, they still felt the need to charge $20+ for a cheese burger, $12 non frills cocktails, and $20 eggs and toast. We paid a total of almost $1100 for a one night stay and a couples massage with 2 meals. During happy hour, there were some rowdy locals that were walking around with red plastic cups at the pool, so I guess if you live in Maui, they allow BYOB at the pool We left the resort to find dinner in Lahaina because I knew I would be unhappy with the value of another meal here.
Another issue was there was very little assistance arriving or leaving. We arrived at their 2nd entrance and there was no signage to their lobby to check in we could find. Nothing like wandering around with your luggage feeling like a moron When checking out, we wanted to see if they had a shuttle to the airport, and they gave us directions to wait down at the entrance we arrived at, but there was no announcement or signs to indicate which of the 20+ incoming shuttles were ours. We asked a couple of the drivers, but one was horribly rude and another didn t know. The shuttle ride was also $50 I guess they don t have the funding to place an actual employee at that entrance to assist guests.
End of story, nice resort with a great view and nice pool amenities, but the only good value to be had here is at the Spa, or parking at the hotel for the day and spending the day at the beach. It would be interesting to see the value of other Starwood Resorts.