I live in the apartment for one year. Very low eff...

I live in the apartment for one year. Very low efficiency. If you require a repairing and if you call this office, you gonna hold the phone forever. You have to go to the office, that's the only way they gonna receive your request. But, don't be foolish. After that, no one gonna show up to your apartment. Right now there are many places in my apartment need to be fixed, which were already there before we move in! They have been there for more than one year! We have asked the office many many times, just no one show up. What a joke!