Upon arriving to the hotel we found that the telep...

Upon arriving to the hotel we found that the telephone did not work in the room. Not a big deal. But when we asked the front desk to fix it they said they were working on it. We later found that the hot water did not work in the room the morning after we arrive. We took cold showers That morning then called the front desk to see about it. Four hours later it was still not fixed. We sit here waiting at this time waiting for it to be fixed again after I said request to no avail. The service is a three star the food is a four-star but the overall experience is a two star.