I'm giving 2 stars because the food is really good...

I'm giving 2 stars because the food is really good and that's the only reason.
I get food delivered to my job pretty regularly, and it seems that almost every single time we order from this place, something goes wrong.
A few weeks ago, we ordered and the total came to be like $32 and eta was 45 minutes. No problem.
2 1/2 hours later....here they come. AND quoted $10 more than what we were told over the phone. Asked for a receipt? He didn't have one. It was gone. We paid it...but then called and asked what had happened to increase the price, they did not have a reasonable answer other than "im sure it was a miscomunication". ....And apparently the drivers car had broken down....the whole story sounded so fishy because if a car truly breaks down, the first thing a driver is to do is call the restaurant and let them know, and then the restaurant would've called us to let us know what was going on. I did not believe it for one second.
I Decided to give it another chance tonight, ordered a grilled chicken garden salad, no chicken once it arrived. I'm just done ordering from here to be honest.