Emily AbeliaReview ofCapitol FIAT
I had to have my car towed in because of it overhe...
I had to have my car towed in because of it overheating and leaking coolant. They kept my car for a total of 2 days counting the day it got towed in. I was told they couldn't figure out what was wrong and get the error to come up. They added that they were going to hold on to it and update me the next day. I was told it needs a new radiator cap and that the thermostat and housing would soon need to be replaced or fixed. One costing $15 the other costing over $1000. Not only was it upsetting as I had the issue happen while on a delivery for work but I was also talked down to like a helpless child that didn't know any better multiple times. I had the cap replaced and picked up my car two hours later. While on the way home my car started to overheat again. It was more frustrating since I had gone a total of 6 days without driving my car to work and having to use a different car. I had called my parents and my father being an ASE certified master technician was not happy or amused with the situation. He drove 4 hours to look at my car and in just under 2 hours fixed the problem that would have cost $1000. I paid $200 for him to fix it which was the cost of parts. After my experience I can fairly say I won't be returning to the dealership to have it serviced or to purchase a car. I had asked all the right questions and was rudely ignored and treated poorly. I will never forget how this dealership treated me.

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