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Lani Akea

3 years ago

NOT MILITARY FRIENDLY!!!! Jason who answers the ph...

NOT MILITARY FRIENDLY!!!! Jason who answers the phones is nasty, unprofessional refusing veterans service! Talking with Vanessa office manager does nothing. Billing person Tami repeatedly billed me personally for 6 months threatening to send me to collections for not paying over $1000 bill for one office visit! Tami failed to properly submit my billing info with the VA referral to the third party billing company who had no idea said according to their paper work Im responsible for payment. After 7 months of calling everyone and having the VA continuously send them the referral and billing info to process it, I had to give this info to their third party billing service to save my credit report. After I finally corrected their gross misconduct in billing and saved my credit report, their office administrator Cindy Alkire submitted a note on my VA authorization that the doctors/owners of this facility agreed to no longer see me as a patient. However I was never notified of this unanimous decision to refuse a military veteran health care because they failed to ethically conduct business in this "health care" facility and repeatedly attempted to get me to pay $1000 cash for one visit. And when I call back because the doctor has not resolved my medical issue and the VA still has this facility as my one authorization, that is when Im told of Cindy Alkire's decision on behalf of the business owners/doctors of Alaska Womens "Health" to not provide care to me as a patient or even respect enough to notify me of the decision!
Still maliciously billing almost a year afterwards solely because of the FALSE information alaska womens health is providing to their billing company!!! BEWARE FRAUDULENT PRACTICES!

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