We were very disappointed with this hotel which is...

We were very disappointed with this hotel which is supposed to be a 5 star.
The reception at the pool is scandalous the staff not accommodating I wanted to receive a friend at the pool at the end of the day we asked her to pay 80 to return (stolen !! Never seen in other similar hotels nearby ). The room was not renovated and the bathroom noisy with seepage we paid dearly and it was not worth the price.
And to top it all off we are forced to pay 200 tax for a stay of 2 days only while I am French they justify themselves by saying that my partner had dual nationality to charge the full tax with that of room service while I paid.
In short, scandalous to avoid !!!