SEE MY ADDITIONAL COMMENTS BELOW MADE ON JUNE 11th...

SEE MY ADDITIONAL COMMENTS BELOW MADE ON JUNE 11th, 2020.
I have purchased 3 cars from Coq Chrysler. First experience was great, 2nd experience felt like being pushed and bullied, but I have to say third time was the charm. Both Rocko and Annie made me feel calm, showed me respect and did not push me to make a decision or better yet did not assume that I wanted the car they thought I should have, like sale #2.
I would buy again, but only if Rocko and Annie serve me.
I had a specific vehicle that I wanted and they did not hesitate to accommodate me. They were great!

JUNE 11 2020 -- By the way, since buying this car I have to say that I am no longer a happy camper, today is June 11 2020, I was going to go back to the dealership for 3 issues, but then COVID shut down happens.

I have now been in contact with Rocko, couldn't get a hold of Annie, not sure is she is still there, i expressed my unhappiness to him, as I had done with Annie before I had the chance to book an service appointment. because of COVID.

I did manage to make 1 trip to the dealership before COVID shutdown, with the understanding that Annie would take a look at the radio issue that was happening. Well, I get there, left work early, which is not paid for, and meet with Annie who then tells me after driving from Surrey to Coquitlam at 3:00 pm that she can't help to fix the radio. So standing there listening to this, I wasted my time to be told that I needed to make an appointment with the service department. I was not impressed as this should have been voiced by email or text, not by me driving for 1 1/2 hours from work to be told sorry.

I have since spoken to another fellow, can't remember his name, told me to call when ready to come in to fix radio. The other 2 issues, well one is not doable, 2018 car does not have cruise control. REALLY ? What the heck is that about. So of course the cost is to expensive to add the cruise. And the final issue, is when vehicle is shifting down, it does not shift smoothly. It thumps down into gear. NOT A HAPPY CAMPER.

Will have radio fixed. And want to have other issue taken care of too. I am not sure about going into the shop this soon since restrictions are being lifted. I'm 65 and have an medical issue, had heart attack. Not feeling safe about this at this time.

I am thinking that it might be better to deal with an IKEA Dealership?