Raymond Dy Review of Honda of Serramonte
My service advisor Bobbie Santos took care of my c...
My service advisor Bobbie Santos took care of my car's routine maintenance and a small issue that was claimed under warranty. He is very prompt in responding to emails and making follow up calls. Bobbie sets a good example of how Honda SA's should be like. The service provided is the best so far! Thanks!
Bobby again had helped me with a warranty claim that my White Diamond Pearl Odyssey paint peeled. I have sent him pictures immediately and he was quick in responding to emails and keeping me up to date with the claim status. He set me up with repair and car was fixed in 3 days! I have personally owned other car brands such as Toyota, BMW, Mazda and etc. and had never run into a service advisor that do really care about their customers and their vehicles. I bought another Honda due to the exceptional service i get from Bobby and the whole Honda Serramonte Team as well for American Honda, for always standing by their products and fixing reported issues.
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