Ryan Tate

Review of South Bay Mercedes-Benz

We flew from Vegas to LA to buy a car from this de...

We flew from Vegas to LA to buy a car from this dealership. Made a deal over the phone to buy my son a car for his 18th birthday. Once we got there none of the paper work was filled out. We had to wait over 2 1/2 hours to sign the contract. The worst part of the sale was, they agreed over the phone and on text to fix a couple of scrapes in the front bumper. Well, that wasn't done. When I asked them to fix it, Will the sales manager told me that "they weren't going to do it and we didn't have to buy the car," knowing we had no way back to Vegas. So, with my hands tied we took the car. My son was heartbroken over the purchase of his new car. I left the GM messages and called customer service at AutoNation to discuss this situation with no return phones. Needless to say I will never step foot in this dealership again, but more importantly I will never buy another car from AutoNation again!