drunkennewfie midget

Review of Crosby Volkswagen Audi

How this place is still in business is completely ...

How this place is still in business is completely beyond me.

Everyone in the region knows (or damn well should know) the right dealer to take your car to if you have a VW is Cambridge VW.

Some years ago, before I did my own work on my own cars, I brought my car to Crosby VW for stalling issues. $600 later, the car wasn't fixed. First, it was my throttle position sensor (it wasn't). Then it was my mass air flow sensor (it wasn't). I took it to Waterloo VW. They replaced my ignition coil, and the car never had another issue until I sold it 3 years later.

There've been various other sleazy things Crosby has done since then, but the main reason I'm here to warn others of them is because of what happened to someone I know last week.

This person I know owns a TDI Jetta. He doesn't know much about cars, so he didn't realise how bad it can be for your car to let a diesel run out of fuel. He did that last week.

His quote to get the car back on the road from Crosby? TWENTY SEVEN HUNDRED DOLLARS PLUS TAX! They said all 4 injectors died as a result of being out of fuel, and they couldn't restore the prime on the injectors despite bleeding and priming the fuel system twice.

I told him to get his car towed over to Cambridge VW. He did. Took them 30 minutes (including pushing the car into the shop) and $50 and he was back on the road.

As someone at Cambridge VW said, "if it cost $3000 every time you ran out of fuel in your VW, VW wouldn't be in business any more."

I have a copy of the invoice from Cambridge VW and a copy of the invoice from Crobsy VW to prove these claims if anyone cares to see them.

This is how Crosby does business. I have heard at least a dozen other stories like this personally, but they've been hearsay and not something I can back up.

Be warned: TAKE YOUR CAR SOMEWHERE ELSE! I do not recommend VW Waterloo since their service advisors don't listen when you talk and do work you tell them not to, but they're still a better choice than Crosby. Unless you hate money, do not take your car to Crosby VW Audi. (If you have an Audi, I suggest Audi of Mississauga or Queensway Audi although unfortunately, I understand how far they are.)