to bad to rate. I have bought a lot of cars, but n...

to bad to rate. I have bought a lot of cars, but never have I been treated so badly before buying one.. I live out of town so I was doing it on line. I started on Feb.2 have spoken to salesman on phone & email. sent pictures, sent vin #. talked more on phone. always says will get back to me next day.always 5 to 7 days later. this time it 10 days & counting. have asked for G.M. no response. it is now March 5. is this what is called customer service.