Shawn McFarland

Review of Pure Air Heating & Cooling

I am very pleased with the work done by Tim and hi...

I am very pleased with the work done by Tim and his crew at Pure Air. When we had problems with our old air conditioning system, Tim stopped by and checked it out for us. He told me what was going on with it and even showed me what he was talking about. Because of the age and problems, he suggested a replacement unit rather than wasting more money on our 27 year old one. He asked me what my expectation for a new unit were and gave suggestions. He came up with several options based on what I was looking for. My wife and I ended up choosing an American Standard heat pump that Tim had suggested. He also offered a 2 year, interest free loan option through Wells Fargo that was too good to pass up. Tim ordered the new unit and scheduled a date for removal and install. Tim and his crew were prompt and prepared when they arrived to dig into the project. The removal and install took about one day. They removed the old unit, fabricated the intake/stand and exhaust adapters, installed the new unit inside and out with new thermostat. Afterwards they cleaned up after themselves and left no mess. Tim said he wanted to return the next day and pull a good vacuum on the unit before charging the AC system with refrigerant. He was very meticulous about this procedure and explained the importance of a very high vacuum to achieve a very low contaminated moisture condition in the system. He is a firm believer in creating a very pure internal refrigeration environment for efficiency and longevity of the pump. He was right, the air conditioning is nice and cold out of the vents. I checked his workmanship out myself. The fit and finish looks wonderful. His line fittings and routing are orderly, clean and professionally done. His electrical work is tucked, wrapped, secured and properly covered. Everything inside and out was put in place when they finished. No missing bolts, screws, no loose hanging wires, no scratches, dings or dents that I can see. The unit was slightly different in size than our old one so Tim made an adapter to the intake box and adapted to our current duct work. Now it is better engineered and a much cleaner looking overall finish than our previous unit ever was. So far, I am very pleased with the product and workmanship of Tim and his crew at Pure Air. I recommend anyone looking for a great quality product and workmanship to give them a try.