Still waiting for a refund from them after almost ...

Still waiting for a refund from them after almost 2 months. You should earn the BBB Logo not have to pay for it. I tried calling them several times the week after I felt I was suppose to join. I finally reached a person over the phone that sounded like he would help but still no sign of a refund on my end. Very sad to see this happen especially with small business. The money would have came in handy this month but I guess it doesn't really matter to them.