The location of this hotel is superb. A private be...

The location of this hotel is superb. A private beachline, in-house restaurants and shops, shopping mall door to door with the hotel and an abundance of restaurants and shopping oppertunities within 2-3 minutes of walking. The atmosphere at the hotel is breathtaking. More outdoors than indoors, the hotel is connected to the hawaiian nature with hallways and rooms open to the elements. Super friendly and helpful staff. Now to the four out of five stars. We ordered pickup by the hotel at the airport, but were left there by the driver, as our flight had a 30 minute delay. Uber solved that one, but still kind of unexpected by a 5 star hotel. After upgrading our room upon arrival we had to complain as the room was really dirty. Our new room was much cleaner, but throughout our stay, general cleaning was sub par. Nevertheless, the hotels atmosphere and location is superb. I will probably go there again for my next hawaiian adventure. Maybe bring my own mop though.