Devin Adams

Review of Pearson Hyundai

My fiance had an oil change done back in April her...

My fiance had an oil change done back in April here. I went to do an oil change on it this month and found they had over tightened the drain plug to the point that threads were pulled. I went to take off the oil filter canister cap and it too was so tight it broke the special socket that I have used a dozen times to do the oil changes.
We took it back in to Pearson Hyundai after having to put new oil back in with an old oil filter. And they tried to charge us for fixing their mess up.
Zach said they can't help that their technicians have to use special tools that can sometimes make it tighter.
BS it takes the same tools I use and I have been working on cars for 10 years or more.
I suspect they used an air tool which only a careless idiot would do on a drain plug and pot aluminum canister filter cap.
We will not be using Pearson Hyundai again. Sad to think I've worked for 3 of the Pearson dealership in the past and they are just going down hill since Max Pearson passed.