Jan Jennings

Review of Bloom Restaurant - Fox Restaur...

As of late, I have very disappointed in The Henry ...

As of late, I have very disappointed in The Henry on Camelback and True Foods at the Biltmore. The service has been terrible. In December, I had made a reservation for lunch. Once we arrived at The Henry, we had to wait 20 minutes to be seated. From there it only got worse. We waited 1 and 1/2 hrs. For our lunch. We were told they weren t expecting so many people. Really? The Henry is always full of people. I decided to give The Henry another try in January. I took two out of town guests there for a Sunday brunch. Again, I had made a reservation. Once we arrived, we had to wait over 30 minutes for our table. The Henry use to always be my go to place for lunch. From now on I will be eating lunch at Hillstone. Hillstone is a very well run restaurant. I have never had a problem with service or reservations. Tonight I took my family to True Food the Biltmore. We didn t have a reservation and were prepared to wait. We waited over 39 minutes for them to clear a table for us and over 20 minutes before anyone took our order. The service was horrible. I blame the problem on the managers in both cases. They didn t to notice the problems all of the diners were having getting waited on, etc. It is time for Fox Concepts to step in and retrain their staff. Many people I have spoken to will no longer be eating at either places because of the poor service.