Disappointed, I thought it was bigger than I expe...

Disappointed, I thought it was bigger than I expected ... one cafe was closed. No floor directions, no staff around. only staff I found were in cafe and near entry /exit gates. Expected fish tunnel to be bigger/ longer than it was, but otherwise clean and tidy place. clean viewing windows. We just got to the end and had to ask if that was it, as there were no directions at all to let you know if you had reached an end . The really good thing about this is the deep allow you to come back for free . I did expect a touching area, where you could touch feel certain creatures crabs, star fish and others etc I thought they had this. So partly disappointed but great event too oh and well done on the home cooked food it looked home cooked and tasted lovely very important but felt for server as he was doing this alone with a queue a mile long .
Was reading reviews seems very automated response when people are taking there time energy to leave a review ... I know you have a lot to get through but makes people feel unappreciated. And why should I have bothered ...