I CONTACTED TECH SUPPORT DUE TO NOT GETTING NOTIFI...

I CONTACTED TECH SUPPORT DUE TO NOT GETTING NOTIFICATIONS ON MY CHARGE 2 FITBIT. I UPGRADED MY PHONE TO IPHONE X. AFTER GOING BACK AND FORTH WITH TECH SUPPORT FOR 1 WEEK WHICH THERE TECH SUPPORT IS IN GUATEMALA AND EL SALVADOR, I WAS TOLD THAT THEY ARE CURRENTLY HAVING ISSUES WITH THE CHARGE 2 COMMUNICATING WITH IPHONE X, THEY ARE AWARE OF THE PROBLEM AND ARE CURRENTLY WORKING ON A FIX. I WAS TOLD THATTHERE IS NOTHING THEY COULD DO, I WOULD JUST HAVE TO WAIT. THEIR TIME LINE WAS 1 WK TO 1 YEAR FOR THE FIX, I WOULD JUST HAVE TO WAIT.
I ASKED FOR THEIR CORPORATE OFFICE NUMBER OR EMAIL TO CONTACT SOMEONE ELSE AND WAS TOLD 2 TIMES THAT NO ONE THERE HAD THAT INFORMATION.
I REALLY LIKED MY WATCH, IF I MAKE AN INVESTMENT IN ANYTHING I LIKE TO FEEL THAT THE COMPANY WILL BACK WHAT THEY ADVERTISE. WITHOUT A DOUBT MY NEXT PURCHASE OF A IWATCH WILL BE A IWATCH AND SO SHOULD YOURS.