Sara Morris

Review of The Liberty, A Luxury Collecti...

Arrived at the hotel at 11:30pm after 7 hours of t...

Arrived at the hotel at 11:30pm after 7 hours of travel. Was told on arrival that not only was the room we booked was not available, but the only room available in the entire hotel was a long room. There were 3 adults. How do they expect us to sleep 3/bed? Their only available option was a rollaway bed. Additionally, the manager offered one meal voucher for breakfast. That somehow doesn t add up to a lost night in the room we reserved. The rollaway was extremely uncomfortable as most rollaways are.

Completely dissatisfied with the room we were given for the night and the service we were greeted with. Will not return.