we chose chaminade resort to celebrate our anniver...

we chose chaminade resort to celebrate our anniversary and what a let down. It appeared to be a very nice resort based off the website but for the price you may as well stay at a motel 6. the gal at the front desk was not helpful and seemed like she didn't want to work there. when we made it to our room we were surprised to see a crummy room that we over paid for. parking is a nightmare, we had to be very aggressive to secure a spot that wasnt at the bottom of the hill or a quarter mile away from the room. All day and night there were skateboarders using the area as a personal skate park right next to our vehicle. we notified chaminade about our experience and did not even receive an acknowledgment or apology..... horrible, this place is a JOKE!

Update to original review

chaminade reached out and asked us to call the general manager, i called 2 days in a row left a voice mail and sent an email with no response. they then refunded us on their resort fee of $37.00 without any response or notification. the customer service directly reflects the quality and experience of staying at this resort. we paid over $400 for a cheap hotel room and they dodge us and refund us some chump change. great job ...not