Donna Downey

Review of Simple Helix

This is the worst hosting company I have ever work...

This is the worst hosting company I have ever worked with! We have had several issues receiving emails from our customers. Called to resolve the issue and encountered horrible customer service from both IT and billing. The IT Rep said he spoke to the CTO and there was nothing they could do. WOW!!!! They were not even willing to resolve the issue or credit us. We have been paying for a service that we are not receiving for several years. We are a small business and receiving our emails are vital to our business. Beware and do not sign up!