Melissa M Review of The Ultimate Womans Apparel
Poor- Fair doesn't describe my awful experience at...
Poor- Fair doesn't describe my awful experience at The Ultimate well enough. When I first arrived there I was directed to a section of dresses to look at, all of which were extremely unattractive. As I was about ready to leave the store a woman approached me looking to help me find what I was looking for. At first she was helpful in trying to assure me I would find something that was in my price range and understanding when I told her that I had gotten scammed online, but that quickly changed. She brought me to the back room where there were sample dresses that they could sell me cheaper in order to stay within my budget while she went around the store pulling dresses. As I looked she brought options to me that I told her I really didn't like, but she insisted that I "didn't have time to be picky" since the prom was just a little over a month away and that the dresses "looked different on". She also told me to "pull any dress even if it only had one little thing I liked about it"; this makes no sense since I wouldn't like the dress as a whole if I only liked one tiny detail about it. As I continued looking and finding no dresses that I liked she asked me about how I had gotten scammed. I told her about it and pulled up the website on my boyfriend's phone. Once she took a quick look at the site she said that I "should have know right away" that it was a scam from several different points; making me feel stupid. She continued to push me through the whole thing until she insisted that I try on the dresses she had pulled. I tried on a hideous green dress that I absolutely hated. As I stood there in the dress my boyfriend could see how upset I had become and spoke up. He told her that we appreciated her help but that I simply didn't like anything I was seeing in the store (he had to say this multiple times). The woman got very defensive stating that she didn't really care if we bought one there or not because she "doesn't make commission", which has to be a lie since she was practically forcing me into dresses. She also stated that they have the largest selection in New England, which might be true, but she couldn't seem to get it through her head that there just wasn't anything I liked. She also took one final stab telling me that they actually had the dress in the store that I had thought I was getting when I got scammed online even though she knew it was way out of my price range. Despite her multiple claims that I had no time to find a dress I found one at Macy's for under a hundred dollars that I was very happy with. It was all ready for prom day and I had a great time despite this awful experience at The Ultimate. I would NOT recommend this store at all mostly due to their AWFUL service.
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