It is not worth it staying in this hotel.

It is not worth it staying in this hotel.

1. Location - they say location was very good but if you do not have a car. it is not that good. It is 20 minutes away from the metro station.

2. Room - didn't looked like it was clean properly. Bedsheets were with strands of hairs, not ironed and wasn't changed at all.

3. Bathroom - Rusted steel parts. Limited towels. i have requested and was denied. Towels looked dirty.

4. Reception - the most important part of the hotel. Cold.Rude.Not Welcoming. I know it was a busy day and there were alot of guests however, they have to remember tht they are the face of the hotel..

5. Restaurant - Not very well coordinated with the reception. We were told at the reception that breakfast was included. We were informed by the restaurant attendant that it is not included. She called someone at the reception and after some laughs of this and that, she got back to us. It was a disappointment!

6. No wardrobe, no slippers, and no laundry bag.

Because of these experiences, we will not go back again nor we will recommend it to our friends and family.

the management should train their staffs properly and whover they hire to be managers should be a well experienced personnel.

people pay for the service. they never forget experience.