Anthony Barros Jr Review of Deborah Heart and Lung Center
It does not matter how good the doctors are or how...
It does not matter how good the doctors are or how advanced the medical equipment is if the patient receiving/handling staff is incompetent. I was told by the staff that I would be contacted for testing (blood, echocardiogram and stress test) as soon as they had approval from my insurance company and I never was. Instead, almost 3 weeks later I received a phone call asking for feedback on a survey for Deborah. I gave very bad reviews and on that same day my testing schedule and appointment was finally mailed to me (quite a coincidence!). They never told me that a follow-up with my doctor had been scheduled and then called me the day before my testing and left a message to reschedule an appointment that I was completely unaware of. I became confused and assumed that it was my testing that was being rescheduled. I called the morning of my testing and I was advised that I could either reschedule both or find another care provider. My choice was obvious. This hospital is a JOKE.
Comments: